Privacy Policy

D&E Insurance Group ("Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide through our website, The Insurance Group.

This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit our website, request insurance information, submit forms, or communicate with us.

Information We Collect

Information You Provide

We may collect personal information that you voluntarily provide, including:

• Full name
• Email address
• Phone number
• Mailing address
• Date of birth
• Insurance-related information
• Information submitted through contact forms, quote requests, emails, or phone calls

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Referral source
• Date and time of visits
• Website usage information

How We Use Your Information

We may use your information to:

• Respond to inquiries and quote requests
• Provide insurance consultations and services
• Connect you with licensed insurance professionals and carriers
• Process applications and requests
• Improve our website and customer experience
• Send important service-related communications
• Send promotional emails, SMS messages, and marketing communications
• Comply with legal and regulatory requirements
• Detect fraud or unauthorized activities

Insurance Services Disclosure

D&E Insurance Group acts as an insurance agency and may share information provided by you with licensed insurance carriers, underwriters, brokers, agents, and affiliated service providers for the purpose of obtaining quotes, evaluating eligibility, processing applications, and servicing policies.

Submitting information through our website does not guarantee insurance coverage, approval, or specific pricing.

SMS, Email & Telephone Communications

By submitting your information through our website, you expressly consent to being contacted by D&E Insurance Group and its representatives by:

• Telephone
• Email
• SMS/Text Messages
• Automated dialing systems where permitted by law

These communications may include:

• Insurance quotes
• Policy information
• Service updates
• Appointment reminders
• Promotional offers

Consent is not a condition of purchasing insurance products or services.

Message and data rates may apply.

You may opt out at any time by:

• Replying STOP to text messages
• Clicking the unsubscribe link in emails
• Contacting us directly

Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to:

• Improve website functionality
• Analyze website traffic
• Measure advertising effectiveness
• Personalize content and user experiences
• Support remarketing and advertising campaigns

You may disable cookies through your browser settings; however, certain website features may not function properly.

Sharing of Information

We do not sell personal information.

We may share information with:

• Insurance carriers and underwriting companies
• Licensed insurance agents and brokers
• Technology and website service providers
• Marketing and analytics providers
• Legal, regulatory, or governmental authorities when required by law

Information may also be disclosed if necessary to protect our rights, comply with legal obligations, prevent fraud, or ensure website security.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, misuse, or alteration.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as necessary to:

• Provide requested services
• Comply with legal and regulatory obligations
• Resolve disputes
• Enforce agreements

When information is no longer required, it will be securely deleted or anonymized when practicable.

Your Privacy Rights

Depending on applicable laws, you may have rights to:

• Request access to personal information we maintain
• Request correction of inaccurate information
• Request deletion of personal information where permitted by law
• Opt out of marketing communications

To exercise any privacy-related rights, please contact us using the information below.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those websites.

Users access third-party websites at their own risk.

Children's Privacy

Our services are intended for individuals who are at least 18 years of age.

We do not knowingly collect personal information from children under the age of 13.

Changes to This Policy

We may update this Privacy Policy periodically. Any changes become effective immediately upon posting to this page.

The Effective Date at the top of this Policy will indicate the latest revision date.

Contact Information